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Shezad Ali Khan

Free worksheet · Outbound

Discovery Call Script & Scoring Sheet

Fifteen questions to ask on a sales call, plus a lead scoring sheet, so you stop forgetting to ask about budget, timeline and who decides.

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Shezad Ali Khan Shezad Ali Khan Trainer and SEO consultant, Mumbai
Professional on a discovery call

What this is

A three-page printable worksheet for freelancer sales calls. Page 1 has 15 questions grouped by the phase of the call, page 2 is a notes template, and page 3 is a scoring sheet that helps you decide whether the prospect is worth pursuing.

The 15 questions

Opening (2 min)

  1. What prompted you to reach out / take this call?
  2. What have you tried so far — and what happened?

Situation (5 min)

  1. What does your business do, and who is your ideal customer?
  2. What marketing are you currently doing — in-house, agency, or nothing?
  3. What’s working? What’s not?

Goals (5 min)

  1. What does success look like in 6 months?
  2. What is the one metric that matters most to your business right now?
  3. Is there a hard deadline driving this? (Launch, funding, seasonal peak)

Qualification (5 min)

  1. What budget range are you working with for this?
  2. Who else is involved in this decision?
  3. What’s your timeline for getting started?
  4. Have you spoken to other freelancers or agencies about this?

Fit check (3 min)

  1. Is there anything specific you’re looking for in the person/team you hire?
  2. What would make you say no to working together?
  3. What questions do you have for me?

Lead scoring sheet

Score each dimension 1–5 after the call:

Dimension 1 (Low) 5 (High)
Budget fit No budget / unrealistic Clear budget, matches your rates
Timeline “Someday” “This month”
Decision maker Talking to an intern Talking to the founder/CMO
Problem clarity Vague, exploring Specific problem, ready to solve
Chemistry Difficult communication Easy rapport, aligned values

Total 20+ → Send proposal within 24 hours Total 14–19 → Follow up, clarify gaps Total under 14 → Politely decline or refer out

How to use it

  1. Print page 1 before the call. Glance at the questions; don’t read them out like a script.
  2. Take notes on page 2 during the call, writing down the exact phrases the client uses.
  3. Score on page 3 as soon as you hang up, because your gut feel fades within 30 minutes.
  4. Use the client’s own words in your proposal. It shows you listened.

Version history

Version Date Notes
2.0 June 2026 Added lead scoring sheet, restructured question order
1.0 October 2025 Initial release

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